Frequently Asked
Questions
What are your customer service hours?
Our Customer Service Specialist are
Available In-House between
10:00 AM and 9:00PM at all of our Locations!
Where can I find promo/coupon codes?
We often share promo or coupon codes via social media, our homepage, or within our email newsletter.
Is Shipping Included In The Item Price?
No, shipping charges are not included in item prices. Shipping is calculated during checkout.
Are all of your products authentic?
Yes. All of the products you see listed at Fire Vape are 100% authentic. We work with select vaping manufacturers to provide our customers with the highest quality products.
What Payment Method's Are Available Online
We accept all major credit cards online, including VISA, MasterCard, American Express and Discover.
We also accept Non Physical Currencies such as PayPal And Apple Pay
How long will it take to get my order?
Delivery details will be provided in your confirmation email. Our in-transit times do vary based on the range of delivery. Typically our orders processed here will take 3-7 business days to arrive
Contact
Like what you see? Get in touch to learn more.